Terms & Conditions

Last updated: June 2026

1. About AirLux Travels

AirLux Travels is an independent travel assistance platform, an intellectual property of GetFlightHelp LLC, located at 305 Halton Rd, Syracuse, NY 13224, USA. We provide independent guidance and assistance to travelers navigating flight bookings, changes, cancellations, and upgrades. We are not an airline, not an official booking agent, and not affiliated with any airline.

2. Independent Service

AirLux Travels is an independent platform and is not affiliated with, endorsed by, or sponsored by any airline referenced on this website. Airline names are used solely to identify the airlines whose passengers we assist. All airline bookings, changes, cancellations, and upgrades are made through the airlines themselves or authorized channels.

3. Scope of Services

Our services consist of independent travel assistance, guidance, and information. We do not guarantee specific outcomes, fares, availability, or airline policy decisions. Final decisions regarding bookings, refunds, and changes are made by the airlines themselves.

4. No Affiliation with Airlines

AirLux Travels and GetFlightHelp LLC are independent entities and have no commercial relationship with any airline listed on this website. Use of airline names, product names, and route information is solely for descriptive purposes relating to our assistance services.

5. Accuracy of Information

While we strive to provide accurate and up-to-date information about airline policies and products, airline policies change frequently. We recommend verifying current policies directly with the airline before making travel decisions.

6. Limitation of Liability

AirLux Travels and GetFlightHelp LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or reliance on information provided. Our liability is limited to the service fee paid, if any.

7. Governing Law

These Terms are governed by the laws of the State of New York, USA.

8. Contact

GetFlightHelp LLC · 305 Halton Rd, Syracuse, NY 13224, USA
Phone: +1 (888) 401-8945
Email: reservations@airluxtravels.com